I booked a car through Holidays Cars for 3 days in Napels and my pick-up time was 5.30 PM. However, when I arrived at the car rental company they could not give me my car because according to their system the pick-up time was at 8 AM. After contacting Holidaycars they said they could not do anything anymore because it was past the reservation time. Therefore, I asked for a refund because they gave the wrong times to the car rental company. However, instead of a refund they hung up on me and I had to rent a new car last-minute, which was way more expensive then if I pre-booked somewhere legit instead of with the scammers at holidaycars. My advice, never book again with them or their other website bookingmonkey.com!